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federal_register: 2016-12973

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document_number title type abstract publication_date pub_year pub_month html_url pdf_url agency_names agency_ids excerpts regulation_id_numbers
2016-12973 Agency Requests for Renewal of a Previously Approved Information Collection(s): Generic Clearance of Customer Satisfaction Surveys Notice Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Maritime Administration (MARAD) seeks to obtain OMB approval of previously approved generic clearance to collect feedback on our service delivery. By feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. 2016-06-02 2016 6 https://www.federalregister.gov/documents/2016/06/02/2016-12973/agency-requests-for-renewal-of-a-previously-approved-information-collections-generic-clearance-of https://www.govinfo.gov/content/pkg/FR-2016-06-02/pdf/2016-12973.pdf Transportation Department 492 Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers'...  

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