federal_register: 2014-20640

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document_number title type abstract publication_date pub_year pub_month html_url pdf_url agency_names agency_ids excerpts regulation_id_numbers
2014-20640 Agency Information Collection Activities; New Information Collection Request: Generic Clearance of Customer Satisfaction Surveys Notice Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Federal Motor Carrier Safety Administration (FMCSA) seeks to obtain OMB approval of a generic clearance to collect feedback on our service delivery. By feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. 2014-08-29 2014 8 https://www.federalregister.gov/documents/2014/08/29/2014-20640/agency-information-collection-activities-new-information-collection-request-generic-clearance-of https://www.govinfo.gov/content/pkg/FR-2014-08-29/pdf/2014-20640.pdf Transportation Department; Federal Motor Carrier Safety Administration 492,181 Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers'...  

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